Please read the following website terms of use carefully before purchasing products through the website. If you do not agree with the terms below, stop using the website immediately. By clicking on the buy button when purchasing a product, you automatically agree to the terms of this agreement.
Definition of terms
- LLC "Comfort"; Trade mark: "Georgian honey world"; Identification code: 204882467; Legal address: Tbilisi, Al. Ioseliani 22;
- Website - georgianhoneyworld.ge, through which customer service is carried out;
- Products - Production of premium honey products;
- Buy products - buy products online;
- User - a natural or legal person who, by clicking the buy button on the website, agrees to these terms and conditions and / or contacts the company to purchase a product;
- Agreement - an agreement between the client and the company, which includes these conditions (annexes to it, if any), online purchase conditions, delivery conditions (if such services are used), product return, and privacy policy.
Rights and obligations of the parties
When ordering/buying on the company's website, you undertake to:
- Comply, as a user, with the terms of use of the website specified in this agreement;
- Provide the information we request so that you can use our services;
- Be responsible for the reliability and accuracy of the personal data you provide;
- Guarantee that the bank card you provided is yours, that you legally own it, and that there is enough money on it to carry out the payment transaction;
- Protect intellectual property rights;
- Not copy or distribute information of the Site in any form and for any purpose without the consent of the Company;
- Not impersonate another person and/or not use the personal data of another person;
- Not take any action that could jeopardize the smooth operation of the Website and/or Services;
- Not take any actions that contradict the legislation of Georgia and this Agreement.
We take responsibility to:
- Comply with the terms of use of the website specified in this agreement;
- Do our best to keep your order and payment details secure;
- Deliver the products you purchased to the address specified by you in accordance with the terms of the agreement;
- Do not take any actions that contradict the legislation of Georgia and this Agreement;
- Inform you if the delivery service and/or product is not available by SMS, email, or phone call to the phone number you provided when registering on the website or placing an order and refund the amount paid.
Purchasing products
- The product can be purchased online on the company's website by clicking the "Buy" button on the website.
- Shopping can be done any day of the week, 24 hours a day.
- The total cost of the product, delivery service, or other additional costs (if any) are specific (see Delivery Policy).
- You can purchase the ordered product through an online payment. You can use Visa, Master Card, or other cards issued and recognized by any bank operating in Georgia.
- We reserve the right to periodically change the list and prices of goods available on the Site.
- The company has the right to edit, delete, add, change information on the site. We reserve the right to periodically change the list of available products, their price, purchase conditions, delivery times without prior notice to the buyer. The modified agreement will take effect upon posting and will affect transactions made after posting on the site.
Media management
- You are responsible for the content and quality of the text and photo files on the product page.
- The text and photo materials that you upload to the product page must not contain threats, calls for violence or harassment, and must not discriminate on the basis of race, ethnicity, color, sex, religion, social status, sexual orientation or other characteristics. If any of the above is the case, the responsibility lies with you.
Product delivery
- With regard to the delivery of goods purchased through the site, please review the shipping terms posted on the site.
- We will deliver the goods to the address you specified when placing your order.
- If delivery is delayed for a reason beyond our control, the company will not cancel your order or refund shipping charges.
- In the event that the contact information was incomplete, the address and delivery instructions were inaccurate, the customer is responsible for the delay / non-delivery of the goods. Ordered products can be re-delivered to the specified address, but only if you pay an additional delivery fee (taking into account the place of delivery).
- You must ensure that proper conditions are in place at the time of product delivery, including product safety if necessary. We are not responsible for any damage and costs that may arise if you fail to provide appropriate access to the delivery location.
Order cancellation
- We may cancel your order if any of the products are unavailable for any reason. We will let you know and refund the amount paid.
- You cannot cancel an order.
Limitation of Liability
- Please note that if access to the Website is not possible, is delayed or restricted, or if the Website does not work quickly and properly, there is a high probability that you will not be able to access the Services and payment may fail. For the avoidance of misunderstanding, please refrain from using the site. If you continue to use the Website, the Company will not be responsible for any consequences or risks that arise.
- We do not undertake any obligation to provide any guarantees in connection with this site; This includes possible incompatibilities between the website and the client's files, browser or other software used by the client to access the website, as well as other problems that clients may face due to conditions / reasons beyond our control.
- Our team is working to provide accurate information on the website. We apologize in advance if, nevertheless, the information on the Website turns out to be inaccurate. At the same time, we will try to maintain the technical condition of the site so that it works flawlessly and is protected from viruses.
- We take responsibility for any damage that you suffer through our fault, up to the amount you paid for the purchase of the product / service. We are not responsible for any other loss, damage or expense you may have, including direct or indirect loss of your income.
- We take no responsibility for delays, errors, or loss of information, as well as the transmitted viruses or other contamination, that were caused by a defect in the client's electronic system (computer, etc.) while using our website.
- We are not responsible for default or delays in the delivery of products if they are caused by factors beyond our reasonable capabilities, such as force majeure or the actions of third parties.
- We have taken all reasonable steps to prevent online fraud and to ensure the maximum security of the personal information we collect from you (see Privacy Policy), but we are not responsible for unlikely events such as unauthorized access to our secure computer servers or other servers used by us.
- The company reserves the right to refuse or otherwise limit customer service at its sole discretion.
Intellectual property
It is forbidden to publish, copy, transmit or save the contents of this website, in whole or in part, without permission. The prohibition does not apply to computer storage or printing intended for personal use only. If quoted, statutory copyright must be protected. No trademarks or logos contained on the Site may be reproduced, published or transmitted in any form or by any means without the prior written permission of the copyright holder.
Complaints
We take complaints very seriously and plan to respond to them within 10 business days. The complaint should be sent to the following address: info@georgianhoneyworld.ge
Final part
- Do not use an automated system or program for online orders/purchases of products from our website.
- Do not collect personal and identifiable information from this site, do not use the communication systems provided by the site for commercial intermediation. Do not mediate with any user of the Website for any purpose. Do not post or distribute any vouchers or codes or hack this site.
- This Agreement has been drawn up in accordance with the requirements of the current legislation of Georgia. The city of Tbilisi is considered the place of conclusion and execution of the contract between the company and the customer, and on the basis of the contract, disputed relations will be resolved in Tbilisi. To the Tbilisi City Court in accordance with the rules established by the current legislation of Georgia.